Laboratoires Vendôme

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Log in to your account by clicking on ‘My Account’ and entering your e-mail address and password. Click on ‘My details’ and change your details.

How can I change my contact details?

Frequently asked questions

How can you contact us?

How do I track my parcel?

Where do you ship your products?

How long does it take to dispatch my order?

Where are your products made?

Are your products for the whole family?

Are your products suitable for pregnant and breast-feeding women?

Do our formulas offer high tolerance?

Are your products vegan?

Products

Where can I find my invoice?

What should I do if my order is incorrect?

How can I track the status of my order?

What payment methods do you offer?

Orders

Can I return my order?

What should I do if my order is damaged?

Back to order

Delayed or failed delivery

My parcel says delivered but I haven't received anything?

My parcel has been returned to sender. What should I do?

Can I change the delivery address once the order has been confirmed?

Delivery methods and costs

Why is my order being delivered to a relay point?

Delivery

How can I change my contact details?Updated 7 months ago