You can contact us by e-mail at contact@laboratoiresvendome.fr or by chat, which you will find at the bottom right of your screen. We are available Monday to Friday from 9am to 5pm. We'll get back to you within 3 working days or less.

You can contact us by e-mail at <a data-fr-linked="true" href="mailto:contact@laboratoiresvendome.fr" id="isPasted">contact@laboratoiresvendome.fr</a> or by chat, which you will find at the bottom right of your screen. We are available Monday to Friday from 9am to 5pm. We&apos;ll get back to you within 3 working days or less.

How can you contact us?

As soon as your parcel is dispatched, you will receive an e-mail notification including a link enabling you to track its shipment. You can also check the status of your order on laboratoiresvendome.fr, by clicking on the Chat button at the bottom ri

As soon as your parcel is dispatched, you will receive an e-mail notification including a link enabling you to track its shipment. You can also check the status of your order on laboratoiresvendome.fr, by clicking on the Chat button at the bottom right of your screen and then &#x2018;Track and manage my orders&#x2019;.

How do I track my parcel?

Belgium, France, Germany, Luxembourg, Netherlands, Switzerland, Czech Republic, Estonia, Spain, Hungary, Latvia, Lithuania, Portugal, Slovenia, Slovakia, Ireland, Italy, Denmark, Poland, Serbia, Bulgaria, Croatia, Cyprus, Finland, Greece, Iceland, Ma

Belgium, France, Germany, Luxembourg, Netherlands, Switzerland, Czech Republic, Estonia, Spain, Hungary, Latvia, Lithuania, Portugal, Slovenia, Slovakia, Ireland, Italy, Denmark, Poland, Serbia, Bulgaria, Croatia, Cyprus, Finland, Greece, Iceland, Malta, Norway, Romania, French Guyana, Martinique, R&#xE9;union, St Pierre et Miquelon, Mayotte, Guadeloupe, French Polynesia, New Caledonia, Wallis and Futuna. &#xA0;

Where do you ship your products?

The products purchased by the buyer will be delivered to the address indicated by the buyer when placing the order on the website, within a maximum of 5 working days in mainland France and 9 working days for Europe. Except in special cases (packages

The products purchased by the buyer will be delivered to the address indicated by the buyer when placing the order on the website, within a maximum of 5 working days in mainland France and 9 working days for Europe. Except in special cases (packages that are too heavy or quantities of products that are too large) or when one or more products are unavailable, the products ordered will be delivered in a single shipment. Packages are sent by La Poste using the Colissimo service with tracking and drop-off without a signature. The delivery time by Colissimo is generally 48 hours, up to 5 working days for France, and 2 to 9 working days* for other countries. *Working days: Monday to Friday, excluding public holidays.

How long does it take to dispatch my order?

Log in to your account by clicking on ‘My Account’ and entering your e-mail address and password. Click on ‘My details’ and change your details.

Log in to your account by clicking on &#x2018;My Account&#x2019; and entering your e-mail address and password. Click on &#x2018;My details&#x2019; and change your details.

How can I change my contact details?

Laboratoires Vendôme

Frequently asked questions

Where are your products made?

Are your products for the whole family?